FAQs

MY ORDER

How do I place my order?

Simply choose your style from the drop down menu on the product page then click the “Add To Cart” button and follow the simple steps to complete your order.

We’ll prepare your order and let you know when it's on its way!

I’m so excited to receive my order! How do I check my order status?

Just enter your order information on the Track Order page to track your order status.

I changed my mind, can I cancel or modify my order?

When you place an order, you have 24 hours to contact our customer service team and request a cancellation or modification.

After 24 hours, we’ve already started working on your order and it is too late to cancel it or modify it.

To cancel an order, please provide all the details concerning the items you want to cancel as well as your order number.

To modify an order, please include all the details of your order: order number, style, size and color then specify the item you would  like to change it for in your email and we’ll do our best to help you!

I placed my order, but I have not received my confirmation email yet.

First, double check your spam folder and other email accounts.

Can’t find it? No panic, just contact us and one our customer representative will help you!

GEARALOVER

How does Gearalover operate and offer such incredible pricing? 

Gearalover is an online retailer of custom designed apparel. As we supply, print-on-demand and ship our products directly from  the source to you, without middlemen putting their mark-ups on our products, you get the highest quality product for an incredible price! 

Want more info on Gearalover, check out our About Us section! 

OUR PRODUCTS

What materials does Gearalover use?

First, we hate crap! We cut on margins to make sure we deliver you high-quality products using premium materials.

They are made soft for comfort and are known for their quality, durability and great look so you can feel the vibe when you wear them!

For further information on the materials we use,  click on the Product Details link available on our product pages.

I’m not sure which size to choose, Can you help?

Need help finding the perfect size to fit your beautiful body? Use the sizing chart information provided on our product pages via the Product Details link.

OUR GUARANTEE 

100% satisfaction guarantee?

All of our products are carefully inspected for quality and we will reprint any flawed apparel, damaged item, poor-quality printing or incorrect item free of charge. Please see our return and refund policy for further details.

PAYMENT

What type of payments do you accept? 

Now We accept Paypal, if you don't have paypal account. DO NOT WORRY, you can pay by credit card throught Paypal gate

When will my card be charged?

Just after your order has been successfully placed.

What is the type of currency on your store?

We support over 140 currencies. You'll have the option of changing the currency to USD if desired through the drop down menu at the top right corner of any our our pages.

HOW SECURE IS MY PERSONAL INFORMATION? 

Gearalover adheres to the highest industry standards to protect your personal information when you checkout and purchase from our online store.

Your credit card information is encrypted during transmission using secure socket layer (SSL) technology, which is widely used on the Internet for processing payments. Your credit card information is only used to complete the requested transaction and is not subsequently stored. 

SHIPPING & DELIVERY INFO

Please check our Shipping Information below.

RETURN AND REFUND

I ordered the wrong size or color, what should I do?

For any changes within 24hrs after ordering go to the MY ORDER section above on this page for further details.

As every single item on Love The World is printed to order, we can’t exchange your product. But, your satisfaction is our priority and we will do our best to find a solution that will make you happy! Please contact our customer service for assistance.

I’m not satisfied with the printing quality, what should I do?

You’re not in love with your product, we’ll take it back! All of our products are carefully inspected for quality and we will reprint any flawed apparel, free of charge. Please see our return and refund policy for further details.

I received the wrong item, what should I do?

We apologize for any inconveniences and we’d be delighted to help you right away by offering a free replacement order.

Please see our return and refund policy for further instructions. 

CUSTOM DESIGNS

I have an incredible design, can I send it to you and have it printed on a product? 

We’d love to see your incredible design and print it for you! A minimum of 20  shirts, pillow covers, shoes or saddle bags is required by design in order to be printed.

Just send your design to support@gearalover.com with the style, color and size you want.

GET IN TOUCH

At Gearalover we really value our customers and if none of the above answered your questions, feel free to contact us by email at support@gearalover.com